Are You Awesome at
Customer Service?

• Do your friends and family describe you as a “people person”?
• Do you love helping resolve problems and challenges?
• Are you a natural health enthusiast who can build a connection quickly and provide friendly advice that introduces new products and services?

If you answered yes to all three of the above questions, keep reading…

We’re a small family-oriented company, and we pride ourselves on providing exceptional service in the natural health field. We advocate for those that want healthy and fantastic relationships.

We’re growing fast, and we need a few highly qualified Customer Service Specialists to join our team full time. This would be the perfect opportunity for someone looking for something safe, stable and where you can work from home. Retired and looking for your second career? If you love to talk on the phone, you’re supremely patient, and enjoying providing solutions to people, let’s interview you!

This work-at-home position gives you the freedom to eliminate the daily commute and work from your personal happy place. We ask that you provide a private home office space where you can work quietly without distractions while providing a professional atmosphere conducive to getting tasks done.

If you wish you could find a fantastic job you loved, where you never have to interview anywhere again… a place where you feel part of the family… a job where you are appreciated… a job you can do for the next decade or longer… Let’s talk!

We are seeking a few incredibly stable, reliable, heart-centered people who love to talk on the phone and take care of people.

For this position, you’ll need to be well-spoken, easy to hear, slow-talking, with good English. As you engage customers on the phone in a professional and courteous manner, you will with training, also be ready to walk a customer through a sale if we have a good product that matches their needs. This is not a high pressure sales role, this is a consultative support relationship you will be building with our customers. We want you to be able to spend as much time with a customer as needed. You are our first line of love and support. There is no need to hurry or to push anyone.

You will be taking orders from customers and doctor’s office managers; handling refunds (and trying to save sales); and confirming orders before we ship them.

You will both be answering calls and making outbound calls for our healthy supplements.

Specifically, the Skills You Need to Have Include:

– A quiet, professional room from which you can conduct your calls.

– Comfortable with software that monitors workflow and takes screenshots.

– Confident with computer navigation, technical operation of your computer, and possessing a fast, reliable internet connection.

– Ability to take charge and to work independently without constant supervision.

– Have an unbeatable work ethic and willing to go the extra mile.

– Team player attitude with an interest in helping all members of the team succeed.

Are you still here?

Great, then let’s talk more about why you should want this position.

1) Culture

Our company was founded 15 years ago by a husband and wife who have been married for nearly 30 years. They are well-loved because of their deep dedication to our employees and customers. They believe a happy relationship starts with a foundation of good health. We think your job should be one of the best parts of your day. Our goal is to provide the best life balance during the many years that you are a vital part of our company family. We would like this to be the last and best job you’ve ever had.

2) Pay/Benefits.

You’re going to start as an Independent Contractor with a competitive hourly wage (depending on experience). In time, and with training, we may add a bonus structure for reaching sales milestones in the future. We have agents that have worked with us for ten years because we provide a flexible schedule and a quality of corporate culture that takes care of everyone with a kind heart.